Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 23, 2026
Honeybee CRM ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Honeybee CRM (the "Service").
What We Collect
Account info, data you input, usage analytics, and device information.
How We Protect It
Encrypted in transit and at rest. Access controls and authentication requirements.
Your Rights
Access, export, correct, or delete your data at any time. GDPR and CCPA compliant.
1. Information We Collect
1.1 Information You Provide
Account Information
Name, email address, company name, job title, phone number, and billing information when you create an account.
Customer Data
Data you input into the Service, including customer records, contacts, communications, notes, and attachments.
Communications
Information from your correspondence with us, including support requests and feedback.
1.2 Information Collected Automatically
- Usage Data: Information about how you interact with the Service, including features used, actions taken, and time spent.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage.
1.3 Information from Third Parties
- Integrations: When you connect third-party services (e.g., email providers, calendars), we may receive data from those services.
- Authentication Providers: If you sign in through Google or other providers, we receive basic profile information.
2. How We Use Your Information
We use the information we collect to:
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are bound by confidentiality obligations.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.
Protection of Rights
We may disclose information to protect the rights, property, or safety of Honeybee CRM, our users, or others.
With Your Consent
We may share information with your consent or at your direction.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We also retain information as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
Upon account deletion, we will delete or anonymize your information within 90 days, except where retention is required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Access controls and authentication requirements
- Incident response procedures
6. Your Rights and Choices
Access & Portability
Access and export your data through the Service at any time, or request a copy by contacting us.
Correction
Update your account information through the Service settings, or contact us for assistance.
Deletion
Delete your account through the Service settings. Personal information removed subject to legal retention requirements.
Marketing Opt-Out
Opt out of marketing communications by clicking "unsubscribe" in emails or updating notification preferences.
6.5 Cookies
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Service functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the EU
- Data Processing Agreements with all sub-processors
- Compliance with applicable data protection laws
8. GDPR Compliance (EEA Users)
If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
9. CCPA Compliance (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
To exercise your rights, contact us at privacy@honeybeecrm.io.
10. Children's Privacy
Honeybee CRM is not intended for children under 16. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
11. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes become effective constitutes acceptance.